FAQ
FREQUENTLY ASKED
QUESTIONS
QUESTIONS
SPRING LOTTO
Lottery for Healthcare
HOW OLD DO YOU HAVE TO BE TO ORDER A TICKET?
Participants must be at least 18 years of age. Tickets cannot be ordered in the name of a minor.
HOW MANY SPRING LOTTO FOR HEALTHCARE TICKETS ARE AVAILABLE?
There are only 17,500 lottery tickets available.
WHAT ARE THE TICKET PRICES FOR THE SPRING LOTTO FOR HEALTHCARE?
Spring Lotto tickets are: individual (1) for $25, three (3) for $40, ten (10) for $100 or forty (40) tickets for
$250.
WHAT ARE GUIDELINES REGARDING NUMBER OF NAMES ON SPRING LOTTO FOR HEALTHCARE AND
PAYMENT TERMS?
All tickets, both individual or multiple ticket packs, must contain the same name and information. Only
one form of payment may be used per purchase. Ticket numbers will be issued in sequential order.
CAN I ONLY PURCHASE A 50/50 TICKET?
No, you must purchase at least one ticket for the Spring Lotto in order to be eligible to purchase a 50/50
add on ticket.
WHAT ARE THE TICKET PRICES FOR THE 50/50
50/50 tickets are: (5) for $10, (25) for $25 or (200) tickets for $50.
WHEN IS THE DRAW FOR THE 50/50
The draw for the 50/50 will take place at the same time as the grand prize draw on June 20th at 12pm.
CAN SOMEONE WHO LIVES OUTSIDE ONTARIO BUY A TICKET?
The lottery is intended for Ontario residents only. Ticket buyers must be in Ontario at the time of order.
WHO IS NOT ELIGIBLE TO ORDER A TICKET?
The following individuals and all of their immediate family members residing in the same household are
prohibited from ordering a ticket: employees of the Pembroke Regional Hospital Foundation; Pembroke
Regional Hospital Foundation Board of Directors, Pembroke Regional Hospital Board of Directors, PRH
Senior Leadership Team, the management of Ottawa Valley Yamaha, and members of licensed gaming
suppliers providing services to this program.
WHAT ARE THE EARLY BIRD PRIZES?
There are three (3) early-bird prizes:
• April 25th at 12pm – Outdoor Patio Package – deadline to purchase 11:30am April 25th
• May 16th at 12pm – Apple Product Package – deadline to purchase 11:30am May 16th
• June 6th at 12pm – The Brick Home Shopping Spree $3000 value – deadline to purchase 11:30am June 6th
IF I WIN EITHER EARLY BIRD DRAWS IS MY TICKET STILL ELIGIBLE FOR THE GRAND PRIZE?
Yes, winners of any early-bird draws will have their tickets re-entered for the grand-prize draw. You have
four (4) opportunities at winning a prize: three (3) early-bird draws and the final grand-prize draw.
WHEN IS THE MAIN DRAW?
The main draw occurs at 12 pm on June 20, 2024 at 705 Mackay St, Pembroke, ON K8A 1G8. The deadline to purchase tickets, in order to be included in the main draw, is 11:30 pm on June 20, 2024
I DON’T HAVE AN EMAIL ADDRESS; HOW DO I GET A COPY OF MY TICKET?
You must include an email address in order to purchase a ticket.
HOW LONG DOES IT TAKE TO RECEIVE MY TICKETS?
Generally within five minutes of purchase you will receive your ticket. During times of high demand, it could take up to 30 minutes. If you don’t receive your ticket within an hour, email us at foundation@prh.email.
I HAVEN’T RECEIVED MY OFFICIAL TICKET/IT CONTAINS A SPELLING/ADDRESS ERROR
Your official ticket will be sent to you via email at point of sale. If there appears to be any issues you may
contact us through email at foundation@prh.email.
I HAVE DELETED THE EMAIL WITH MY LOTTERY TICKET, AM I STILL ELIGIBLE FOR THE DRAWS?
Yes. You do not need your ticket in hand to be included in the draws. For ticket-related inquiries, please
email us at foundation@prh.email
I’M NOT ABLE TO OPEN MY ELECTRONIC TICKETS. WHAT DO I DO?
If you are not able to open your email to retrieve your ticket, email us at foundation@prh.email.
WHAT WOULD HAPPEN IF A CREDIT CARD IS DECLINED?
All tickets must be purchased online using a credit card. If there is an issue with your credit card, the point of purchase system will not allow your ticket to be purchased. Credit card is the only form of payment.
IS MY TICKET PURCHASE TAX DEDUCTIBLE?
Lottery or raffle tickets are NOT eligible for a charitable tax receipt as per Canada Revenue Agency rules and regulations.
HOW ARE WINNERS NOTIFIED?
Notifying the winners will be done by telephone, email or through registered mail. Winner’s names will also be listed on the SPRING LOTTO FOR HEALTHCARE website and through social media. Promotion in local newspapers and/or radio stations will occur immediately after each draw. Within 120 days
following each draw, the names and city of residence of any winners who have not claimed their prizes
will be posted on each Foundation’s website and social media outlets.
IF I WIN, IS MY PRIZE SUBJECT TO TAXATION?
No. Prizes won are not taxable. Lottery winnings are considered a windfall and not taxable in Canada.
No. Prizes won are not taxable. Lottery winnings are considered a windfall and not taxable in Canada.
DO I HAVE TO TAKE THE GRAND-PRIZE BOAT OR CAN I TAKE CASH?
There is no cash in lieu of the grand prize.
HOW LONG DO I HAVE TO CLAIM MY PRIZE?
There is no cash in lieu of the grand prize.
HOW LONG DO I HAVE TO CLAIM MY PRIZE?
All winners must claim their prizes within six (6) weeks if possible. An unclaimed prize will be held in trust by the licensee for a period not less than six (6) months from the date the prize was awarded. At the end of the six-month period, the total amount of the prize held in trust, including interest, or the value of a merchandise prize equal to the manufacturer’s suggested retail price, will be included by the
licensee in the gross proceeds of the lottery event.
WHAT HAPPENS IF I CANNOT PICK UP MY PRIZE IN PERSON?
Arrangements may be made to have the grand prize shipped to you “freight collect”, or if someone other than the winner will be claiming the prize on the winner’s behalf, the winner must provide written
and signed authorization along with the original prize-winning letter.
Arrangements may be made to have the grand prize shipped to you “freight collect”, or if someone other than the winner will be claiming the prize on the winner’s behalf, the winner must provide written
and signed authorization along with the original prize-winning letter.
HAS THE GRAND PRIZE BEEN DONATED?
Ottawa Valley Yamaha has subsidized the cost of the boat to be used as the
Ottawa Valley Yamaha has subsidized the cost of the boat to be used as the
grand prize.
HOW WILL PROCEEDS FROM THE SPRING LOTTO FOR HEALTHCARE BE USED?
Proceeds will be put towards the highest priority equipment needs at the Pembroke Regional Hospital.
Proceeds will be put towards the highest priority equipment needs at the Pembroke Regional Hospital.
WHAT IS YOUR PRIVACY POLICY?
The Pembroke Regional Hospital Foundation is committed to protecting your privacy. Personal information collected will be used to fulfill ticket orders, provide information on future lotteries, contact prize winners, and publicize the names of prize winners. The Pembroke Regional Hospital Foundation does not trade, rent or sell any personal information to third parties. If you wish to be removed from our contact list, please call 613-732-2811 x 7408 or email foundation@prh.email. Prize winners’ consent to the use of their name and photograph by the licensee for publicity purposes. Please see our Privacy Policy for more details.
WHO IS CBN/BUMP?
CBN (Canada Bank Note)/BUMP is a registered gaming supplier with the Alcohol and Gaming Commission of Ontario (AGCO). Ticket fulfillment and draw control are provided by CBN for the SPRING LOTTO FOR
HEALTHCARE. For more information, visit https://www.cbnco.com/lotteryandgaming/charitable-
gaming/
DOES THE CANADIAN ANTI-SPAM LEGISLATION AFFECT YOUR LOTTERIES?
CBN (Canada Bank Note)/BUMP is a registered gaming supplier with the Alcohol and Gaming Commission of Ontario (AGCO). Ticket fulfillment and draw control are provided by CBN for the SPRING LOTTO FOR
HEALTHCARE. For more information, visit https://www.cbnco.com/lotteryandgaming/charitable-
gaming/
DOES THE CANADIAN ANTI-SPAM LEGISLATION AFFECT YOUR LOTTERIES?
Charity lotteries are exempt from this legislation.
WHAT IS THE LICENCE # of Spring Lotto?
The License number is #RAF1372981
WHAT IS THE LICENCE # of 50/50 add on?
The License number is #RAF1372986